Privacy Policy

Effective Date: June 29, 2025

GSO 3D Creations (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.gso3dcreations.com and use our services.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you:

  • Make a purchase
  • Create an account
  • Fill out our contact form
  • Communicate with us via email or phone

This information may include:

  • Name
  • Email address
  • Billing and shipping address
  • Phone number
  • Payment details (handled securely by third-party processors)
  • Order history
  • Account login credentials

2. How We Use Your Information

We use your personal information to:

  • Process and fulfill orders
  • Provide customer support
  • Improve our products and services
  • Send order confirmations and shipping updates
  • Comply with legal obligations
  • Prepare for future marketing communications (only if you opt-in)

3. Account Registration

Customers may choose to create an account during checkout. This allows faster future checkouts and order tracking. You may edit or delete your account at any time by logging in or contacting us directly.

4. Third-Party Services

We use third-party providers to process payments and support our e-commerce operations:

  • Stripe and PayPal for secure payment processing
  • WooCommerce for online store functionality
  • May include integration with Amazon or other ecommerce platforms in the future

These providers only receive the information necessary to perform their services. Your payment data is encrypted and never stored on our servers.

5. Cookies & Tracking Technologies

Our site uses cookies and similar technologies to:

  • Store cart information
  • Improve site performance
  • Analyze usage through tools such as Google Analytics (if implemented in the future)

You can control cookie preferences through your browser settings.

6. Shipping Limitations

We currently only ship to customers within the continental United States. Orders placed from outside this region will not be fulfilled.

7. Marketing Communications

While we do not currently send marketing emails or newsletters, we may in the future. Users will be required to explicitly opt-in to receive such emails during checkout or account creation.

You may unsubscribe at any time using a link in any marketing email or by contacting us.

8. Data Retention

We retain your information as long as necessary to:

  • Fulfill your orders
  • Maintain your account (if applicable)
  • Comply with legal and tax obligations

You may request deletion of your data at any time.

9. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request corrections or deletions
  • Withdraw consent where processing is based on consent
  • File a complaint with a data protection authority (if applicable)

To exercise these rights, please contact us at [email protected].

10. Security

We implement reasonable security measures to protect your data. However, no system is 100% secure, and we cannot guarantee absolute protection against unauthorized access.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with an updated effective date.

12. Contact Us

If you have any questions about this Privacy Policy, you can reach us at:

GSO 3D Creations
3 Killington Pl
Greensboro, NC 27407
📧 [email protected]
📞 (335) 404-8100
🔗 Contact Form